Terms of Service

Effective Date: July 1, 2025

Welcome to The Loyal Edge. These Terms of Service (“Terms”) govern your access to and use of the services, products, platforms, and websites provided by The Loyal Edge LLC (“The Loyal Edge,” “we,” “our,” or “us”).
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services

The Loyal Edge provides loyalty, referral, and digital marketing services to businesses, including but not limited to program design, implementation, analytics, campaign management, consulting, and platform integration.

2. Eligibility

To use our services, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our services, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features, you may be required to create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

4. Payment & Fees

All services are billed as outlined in your service agreement or invoice. Unless otherwise stated, payments are due in advance. Late payments may result in suspension or termination of services. All fees are non-refundable unless stated otherwise in writing.

5. Intellectual Property

All materials, content, and software provided by The Loyal Edge—including designs, processes, strategies, and documentation—are the exclusive property of The Loyal Edge and may not be copied, modified, or redistributed without prior written consent.

6. Client Responsibilities

You are responsible for:
  • Providing accurate and timely information
  • Ensuring that your use of our services complies with all applicable laws and regulations
  • Not engaging in unauthorized or unethical marketing practices
 

7. Confidentiality

We agree to keep your confidential business information private and secure. You also agree to respect the confidentiality of any proprietary information shared by The Loyal Edge.

8. Termination

Either party may terminate services with written notice, subject to any contractual obligations. The Loyal Edge reserves the right to suspend or terminate access if these Terms are violated or if payment obligations are not met.

9. Disclaimer of Warranties

Services are provided “as is” and “as available.” The Loyal Edge makes no warranties, express or implied, regarding the effectiveness, performance, or results of any loyalty or referral program.

10. Limitation of Liability

To the fullest extent permitted by law, The Loyal Edge is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

11. Governing Law

These Terms shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. Continued use of our services after any changes constitutes your acceptance of the revised Terms.

13. Contact

For questions or concerns about these Terms, please contact:
The Loyal Edge
Email: [email protected]
Phone: 818-960-1732